Director, IT

ROLE

Endeavour is looking for a volunteer to join the IT Division as Director, Information Technology. In this role, you will be responsible for building and managing all IT systems, data and processes within the organization.

RESPONSIBILITIES

Leadership

• Lead the IT  team, including identification, recruitment, staffing, and leveraging the knowledge and experience of the team members
• Research and recommend innovative, and where possible automated approaches for system administration tasks
• Develop expertise to train staff on new technologies
• Develop and manage a team work plan to ensure quality client interactions and implementation ready solutions
• Representation in cross-functional committees (IT, Marketing, etc.) to develop IT frameworks, policies and procedures, as well as publish lessons learned

Organizational Contribution

• Manage day-to-day operations such as managing user accounts, maintaining corporate and board portals, supporting Salesforce CRM
• Manage and enhance the IT processes and systems including CRM, Cloud based applications
• Provide support and resolve technical issues the volunteers encounter
• Develop IT plans aligned with Endeavour’s long-term strategic objectives

As Director, you will also be responsible for:

• Assisting the Vice President in identifying, developing and refining policies and procedures relevant to your area
• Participating in regular division meetings

QUALIFICATIONS 

Required:

• Long-term commitment (1-2+ years) to Endeavour Volunteer Consulting for Non-Profits
• Broad knowledge of Management Information Systems
• Understanding of current technology, tools and platforms
• Interest in non-profit sector
• Ability to engage in strategic issues
• Ability to effectively manage team members
• Ability to take a lead on identifying and implementing new initiatives
• Ability to collaborate and deliver results in a virtual work environment
• Ability to communicate technical information to non-technical audiences, to understand user requirements and suggest solutions based on diverse stakeholder’s needs
• Strong analytical and problem-solving skills

Preferred:

• Endeavour volunteer experience
• Understanding of client relationship management platforms
• Familiarity with Google Apps, Salesforce, Jira, Confluence

BENEFITS

• Strengthen and broaden your leadership and management skills and experiences
• Build relationships with diverse group of professionals and leaders in consulting industry, the social sector, and academia
• Contribute to the strategic directions and successes of a growing non-profit organization
• Make an impact while having fun!
• Future opportunities to volunteer in other capacities and divisions within Endeavour
• Flexible Schedule

APPLICATION

Documents Required:

• Cover Letter, briefly discussing your interest in position and any relevant qualifications
• Resume (PDF format preferred)

Subject Line: First Name Last Name – Director IT

Email: recruitment@endeavourvolunteer.ca