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Director, IT

Division: Information Technology
Manager: VP, IT
Level: Director
Type: On going
Hours/Week: 4-6 hours / week
Deadline: November 19, 2017


Endeavour is looking for a volunteer to join the IT Division as Director, Information Technology. In this role, you will be responsible for building and managing all IT systems, data and processes within the organization.



  • Lead the IT  team, including identification, recruitment, staffing, and leveraging the knowledge and experience of the team members
  • Research and recommend innovative, and where possible automated approaches for system administration tasks
  • Develop expertise to train staff on new technologies
  • Develop and manage a team work plan to ensure quality client interactions and implementation ready solutions
  • Representation in cross-functional committees (IT, Marketing, etc.) to develop IT frameworks, policies and procedures, as well as publish lessons learned

Organizational Contribution

  • Manage day-to-day operations such as managing user accounts, maintaining corporate and board portals, supporting Salesforce CRM
  • Manage and enhance the IT processes and systems including CRM, Cloud based applications
  • Provide support and resolve technical issues the volunteers encounter
  • Develop IT plans aligned with Endeavour’s long-term strategic objectives

As Director, you will also be responsible for:

  • Assisting the Vice President in identifying, developing and refining policies and procedures relevant to your area
  • Participating in regular division meetings



  • Long-term commitment (1-2+ years) to Endeavour Volunteer Consulting for Non-Profits
  • Broad knowledge of Management Information Systems
  • Understanding of current technology, tools and platforms
  • Interest in non-profit sector
  • Ability to engage in strategic issues
  • Ability to effectively manage team members
  • Ability to take a lead on identifying and implementing new initiatives
  • Ability to collaborate and deliver results in a virtual work environment
  • Ability to communicate technical information to non-technical audiences, to understand user requirements and suggest solutions based on diverse stakeholder’s needs
  • Strong analytical and problem-solving skills


  • Endeavour volunteer experience
  • Understanding of client relationship management platforms
  • Familiarity with Google Apps, Salesforce, Jira, Confluence


  • Strengthen and broaden your leadership and management skills and experiences
  • Build relationships with diverse group of professionals and leaders in consulting industry, the social sector, and academia
  • Contribute to the strategic directions and successes of a growing non-profit organization
  • Make an impact while having fun!
  • Future opportunities to volunteer in other capacities and divisions within Endeavour
  • Flexible Schedule


Documents Required:

  • Cover Letter, briefly discussing your interest in position and any relevant qualifications
  • Resume (PDF format preferred)

Subject Line: First Name Last Name – Director IT