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Home > Volunteers > Apply > Client Relations Manager

The Role 

Endeavour is looking for an enthusiastic self-starter to join our Client Relations team! The Manager of Client Relations will support the Co-Directors in the development and growth of Endeavour’s client base, and be responsible for overseeing current engagements as a liaison for client needs. This is a great opportunity to make a positive and measurable impact in increasing Endeavour’s awareness across non-profit organizations, and in turn the level of impact it has on the community.
 
Responsibilities
  • Assist the Co-Directors of Client Relations in attracting potential clients, application screening, conducting interviews, and client selection for future engagements
  • Act as a first point of contact for current clients, engagement teams and facilitate client feedback for future project cycles
  • Participate in regular team meetings for status updates, application screening and long term strategic planning   
  • Coordinate with other portfolios and teams (e.g. Volunteer Recruitment & Retention) to ensure projects are being staffed to the requirements of prospective clients 
  • Ad hoc tasks to assist the broader executive team  
Qualifications 
  • Self-starter with strong communication skills, teamwork skills with the proactiveness to take the lead in growth initiatives  
  • Comfortable working in ambiguous situations that require professional judgement    
  • Experience in client management through work experience, or prior Endeavour consulting experience is an asset 
  • Availability to attend training sessions and final presentations in each consulting cycle
  • Availability to attend team meetings by phone or in person (planned in advanced)
  • Minimum 1 year commitment to Endeavor Volunteer Consulting for Non-Profits
Benefits

  • Strengthen and broaden your skills in client management and strategic planning
  • Build relationships with a diverse group of professionals and leaders in consulting, industry, the social sector, and academia
  • Make an impact while having fun!
  • Future opportunities to volunteer in other capacities and divisions within Endeavour
  • Flexible schedule

Application